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Privacy Policy
Last updated: 27 June 2026
Who we are
This privacy policy applies to all applications, websites, and services operated by LMH Group Ventures Ltd, a limited company registered in England & Wales. Our registered office is in Wales, United Kingdom. We are the data controller for the personal information described in this policy.
You can reach our privacy team at privacy@lmhgroupltd.com.
What we collect
The data we collect depends on which of our apps you use and how you use it. Broadly, it falls into these categories:
- Account data — your name, email address, and (where relevant) phone number.
- Authentication data — encrypted credentials, Sign in with Apple tokens, or third-party auth identifiers.
- Profile data — information you choose to add, such as your club, property address, or sporting preferences.
- Usage data — how you interact with the app, which features you use, and any errors encountered.
- Device data — device model, operating system, app version, and a unique device identifier for crash reporting.
- Transactional data — where you make a purchase, we process payment details through regulated payment providers; we do not store your card details on our servers.
App-specific collection is described in the addenda below.
Why we collect it
We process personal data under the following lawful bases (UK GDPR Article 6):
- Contract — to provide the service you've asked for (e.g. running a club lottery, producing an eligibility report, enabling a marketplace listing).
- Legitimate interests — to keep our apps secure, prevent fraud, understand how they're used, and improve them.
- Consent — for marketing communications, optional analytics, and certain cookies. You can withdraw consent at any time.
- Legal obligation — for accounting, tax, regulatory reporting, and responding to lawful requests.
Who we share it with
We don't sell your data. We share it only with trusted processors who help us run the services, including:
- Payment processors — Ryft, Stripe, Apple, or Google, depending on the app and transaction type.
- Cloud infrastructure — Supabase, Google Firebase, Amazon Web Services, and Cloudflare for hosting, storage, and delivery.
- Communications — email service providers for transactional messages.
- Analytics and crash reporting — only where you've consented (or where the app functions without identifiable data).
- Regulated partners — for app-specific features (e.g. HomeGrant affiliate partners for lead passing, where you've explicitly opted in).
Some of these processors may store data outside the UK. Where they do, we rely on UK-approved transfer mechanisms (UK IDTA, UK Addendum to the EU SCCs, or adequacy decisions).
How long we keep it
We keep personal data only for as long as we need it:
- Account data — while your account is active, then up to 12 months after closure unless a longer period is required by law.
- Transaction records — 7 years, as required by UK tax and accounting law.
- Support correspondence — up to 3 years.
- Anonymised usage analytics — retained indefinitely in aggregate form.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct data that's inaccurate or incomplete.
- Erase your data ("right to be forgotten"), subject to legal retention requirements.
- Restrict or object to certain processing.
- Receive a portable copy of your data.
- Withdraw consent where consent is the lawful basis.
- Lodge a complaint with the Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, email privacy@lmhgroupltd.com. We respond within 30 days.
Cookies
Our websites use a small number of cookies: strictly necessary cookies to make the site work, and (if you consent) analytics cookies to help us understand usage. Our mobile apps don't use cookies but may use device-local storage for similar purposes.
Children
Our apps are not directed at children under 13, and we do not knowingly collect personal data from anyone under that age. Some apps (notably ClubDraw) have a higher minimum age for regulatory reasons — see the app-specific addenda.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top. Material changes will be notified in-app and by email where we hold one.
Privacy questions: privacy@lmhgroupltd.com
General contact: hello@lmhgroupltd.com
Postal address: available on request.
ClubDraw Addendum
ClubDraw is a sports club lottery platform. Because it involves a regulated activity (small-society lotteries), we collect additional information:
What we collect
- Age confirmation (you must be 18 or over to play).
- Club affiliation and ticket entry history.
- Winner details (name, claim status) shared with your club admin if you win.
- Self-exclusion status if you choose to self-exclude.
Who sees it
- Your club's admins can see members and ticket holders for their own club.
- Sales reps can see clubs they onboarded (not member personal data).
- LMH Group super-admins can see all data for support, fraud prevention, and regulatory purposes.
Responsible play
See our Responsible Play page for spending limits, self-exclusion, and support resources (GamCare, BeGambleAware).
Support
App-specific support: clubdraw@lmhgroupltd.com
ClubHouse Addendum
ClubHouse is a free app for following grassroots sports clubs across the UK and Ireland. It is operated by LMH Group Ventures Ltd and shares infrastructure with ClubDraw.
What we collect
- Account data — name, email, and the club(s) you follow.
- Role data — if you identify yourself as a club official (Secretary, Treasurer, Chairman, Coach, etc.) we record this so we can verify your claim to a club profile and contact you about relevant LMH Group services.
- Device and push data — device token for push notifications (match alerts, result notifications), app version, and crash diagnostics.
- Fixture, result, and league data — we aggregate publicly available data from official sporting bodies and third-party data providers (including API-Sports, the ECB Play-Cricket platform, and public league websites). This is not personal data.
Sharing with LMH Group products
If you register as a club official, we may contact you about other LMH Group products that are relevant to clubs — notably ClubDraw. You can opt out of these communications at any time from your account settings. We do not sell your data to third parties.
Sales rep access
Registered LMH Group sales reps have access to a leads dashboard that includes club officials who have identified themselves. Reps see your name, role, club, and contact email for the purpose of introducing LMH Group services. You can ask to be removed from this dashboard at any time by emailing clubhouse@lmhgroupltd.com.
Support
App-specific support: clubhouse@lmhgroupltd.com
HomeGrant Addendum
HomeGrant helps UK homeowners and landlords find energy grants they're eligible for.
What we collect
- Property details (address, type, tenure, EPC rating where known).
- Eligibility answers (income band, benefits status, household composition).
- Report purchases (we keep a record so you can access your report and receive free updates).
- Affiliate consent — whether you've agreed to be contacted by a named partner installer.
Affiliate lead passing
If you explicitly opt in, we pass your contact details to a named affiliate partner (such as GreenMatch, Leads2Trade, or a grant installer). We only pass on data you've agreed to share, and only to the partner you've selected. You can opt out at any time from within the app.
Support
App-specific support: homegrant@lmhgroupltd.com
Divot Addendum
Divot is a golf ecosystem including a marketplace, swing analysis, and social features.
What we collect
- Listings, messages, and transaction history for marketplace activity.
- Swing videos you upload for AI analysis (processed and deleted within 30 days unless you choose to save them to your profile).
- Course and round data if you use the caddie or courses features.
AI processing
Swing analysis uses on-device vision models and a server-side coaching layer powered by Anthropic's Claude API. Video frames sent to the AI are processed under Anthropic's data handling terms and are not used for model training.
Support
App-specific support: support@divotgolf.uk
Pippin Addendum
Pippin is a peer-to-peer marketplace for Apple devices. Because the platform is built around device authenticity, we collect additional technical information to support our Trust Stack checks.
What we collect
- Device identifiers — IMEI, serial number, and model details of devices you list. These are used to verify authenticity, check activation lock status, and flag stolen or blacklisted devices.
- Device health data — battery health readings, storage capacity, and condition photos you provide.
- Listings, messages, and transaction history — for marketplace activity and dispute handling.
- Pippin Verified submissions — if you opt for a physical verification check, we collect the shipping address, inspection notes, photos, and the result of the check.
- Subscription status — if you subscribe to Pippin Pro, we keep a record of the subscription, renewal, and cancellation events.
How device identifiers are used
IMEI and serial numbers are checked against public and partner databases to detect stolen devices and confirm activation lock status. We may share these identifiers with our verification partners solely for authenticity checks. We don't sell them and we don't use them for advertising.
Not affiliated with Apple
Pippin is not affiliated with, endorsed by, sponsored by, or otherwise connected to Apple Inc. "Apple", "iPhone", "iPad", "Mac", "Apple Watch", and related marks are trademarks of Apple Inc., referenced here only to describe the devices traded on the platform.
Support
App-specific support: pippin@lmhgroupltd.com
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Terms of Service
Last updated: 27 June 2026
1. Who these terms are with
These terms are an agreement between you and LMH Group Ventures Ltd, a company registered in England & Wales (collectively "we", "us", "our"). They apply to every application, website, and service we operate.
2. Your account
To use most features of our apps, you'll need to create an account. You agree to provide accurate information, keep your credentials safe, and tell us promptly if you suspect unauthorised access. You're responsible for everything that happens under your account.
You must be at least 13 to use our services generally. Some apps require a higher minimum age (see the app-specific terms below).
3. What you can and can't do
You agree not to:
- Use our services for anything unlawful.
- Infringe anyone's intellectual property, privacy, or other rights.
- Attempt to reverse-engineer, decompile, or extract our code or databases.
- Scrape, harvest, or bulk-download content from our apps.
- Upload malware, spam, or abusive content.
- Impersonate anyone or misrepresent your identity.
- Circumvent security, rate limits, or access controls.
4. Payments and purchases
Where a feature or app is paid, we tell you the price clearly before you commit. Payments are processed by regulated providers (Apple, Google, Ryft, or Stripe as appropriate). VAT is included in UK-facing prices unless stated otherwise.
Statutory rights to cancel under the Consumer Contracts Regulations apply where relevant. Digital content is generally not refundable once accessed, but we may refund at our discretion for technical faults or other good reasons.
5. Intellectual property
We own (or have licensed) all the intellectual property in our apps, including brand names, logos, interfaces, and underlying code. You keep ownership of anything you upload to our services, but grant us a worldwide, royalty-free licence to host, display, and process it as needed to run the service.
6. User content
If you post content (listings, messages, videos, comments), you confirm you have the right to share it and that it isn't unlawful, infringing, or harmful. We may remove content we consider in breach of these terms. We don't actively monitor user content but will act on reports.
7. Warranties and liability
We provide our apps "as is." We don't guarantee they'll be uninterrupted, error-free, or perfectly accurate. For consumer users, nothing in these terms limits rights you have under UK consumer law.
To the extent permitted by law, we're not liable for indirect, consequential, or special losses. Our aggregate liability to you in any 12-month period is capped at the greater of £100 or the total amount you paid us in that period. None of this limits liability for death, personal injury, fraud, or anything else that can't be limited in law.
8. Suspension and termination
You can close your account at any time from within the app. We can suspend or end your access if you materially breach these terms, if we reasonably suspect fraud, or if we're required to by law. We'll give reasonable notice where we can.
9. Changes to these terms
We may update these terms from time to time. Material changes will be notified in-app and by email where we hold one. Continued use after notification means you accept the updated terms.
10. Governing law
These terms are governed by the laws of England & Wales. Disputes are subject to the exclusive jurisdiction of the English courts, unless mandatory consumer protection law in your country of residence applies.
11. Contact
Legal and general queries: legal@lmhgroupltd.com
App-specific support: see the Support page.
ClubDraw Additional terms
ClubDraw is a software-as-a-service (SaaS) platform. LMH Group Ventures Ltd is a technology provider only — we are not a lottery operator, do not hold any gambling licence, and are not responsible for the operation of any lottery. The promoter of each lottery is the sports club that has registered to use ClubDraw.
Each club is solely responsible for ensuring it operates its lottery in full compliance with applicable law, including the UK Gambling Act 2005, and for maintaining any required small society lottery registration with its local licensing authority. ClubDraw provides the tools; the club runs the lottery.
ClubDraw is available to UK-based clubs and their members only. By using ClubDraw, you confirm you are based in the United Kingdom.
Eligibility
- You must be 18 or over to play.
- You must be resident in the UK.
- ClubDraw staff, sales reps, and their immediate family members may not play in draws for clubs they are directly involved with.
Responsible play
Play only with money you can afford. Set deposit limits, take breaks, or self-exclude at any time from your account settings. Free, confidential support is available from GamCare (gamcare.org.uk) and BeGambleAware (begambleaware.org).
HomeGrant Additional terms
HomeGrant provides information about home energy grants based on details you share with us. We do our best to keep grant information accurate and current, but we don't administer the grants themselves. Your eligibility and the grant amount are ultimately determined by the grant provider.
The one-off report fee is for the report and free lifetime updates tied to the property you entered. Purchases are non-transferable. Refunds within 14 days are at our discretion if the report contains no meaningful eligibility results.
Divot Additional terms
The Divot marketplace is peer-to-peer. LMH Group Ventures Ltd is not party to transactions between buyers and sellers. We provide the platform, identity and payment processing, and dispute-handling services, and we charge a buyer protection fee on completed sales. Listings must comply with our marketplace rules, which are shown in-app.
Pippin Additional terms
Pippin is a peer-to-peer marketplace for Apple devices. LMH Group Ventures Ltd is not a party to transactions between buyers and sellers; we provide the platform, verification checks, payment processing, and dispute-handling services.
Buyer protection fee
We charge a buyer protection fee of 8% on completed sales, shown clearly at checkout. This funds our dispute process and verification infrastructure.
Trust Stack and Pippin Verified
Our Trust Stack runs automated checks on listings, including IMEI validation, activation lock status, and battery health readings supplied by the seller. These checks are best-effort and based on the data available at the time of listing. They do not constitute a guarantee of authenticity or condition.
Pippin Verified is an optional paid physical verification service (currently £15 per item). A verified listing indicates that the device has been physically inspected by our team against a defined checklist. Verification is limited to the scope of that checklist and is not a warranty or insurance.
Listing rules
You may only list devices you own and have the right to sell. Stolen devices, devices still linked to another Apple ID, devices with unresolved finance agreements, and counterfeit or cloned devices are strictly prohibited. We may remove listings and suspend accounts where we reasonably suspect a breach of these rules, and we may report suspected stolen devices to the relevant authorities.
Pippin Pro subscription
Pippin Pro is an optional subscription (currently £4.99 per month) offering priority listing placement and additional seller tools. Subscriptions renew automatically on the same day each month until cancelled. You can cancel at any time from your account settings or through your App Store or Google Play subscription management, with cancellation taking effect at the end of the current billing period.
Under the UK Consumer Contracts Regulations, you have a 14-day right to cancel a digital subscription. If you ask us to start the subscription within that period and confirm you're waiving the cancellation right in relation to content already provided, the right may be lost for services already delivered. Refunds outside the statutory cooling-off period are at our discretion.
Featured listings
Sellers may pay to feature a listing for additional visibility (currently £2.99 per feature). Featured placements are clearly labelled. The fee is non-refundable once the listing has gone live, other than where required by law.
Not affiliated with Apple
Pippin is not affiliated with, endorsed by, sponsored by, or otherwise connected to Apple Inc. Apple trademarks are used only to describe the devices traded on the platform.
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Support
We aim to respond within 1 working day
Pick the app you need help with — each has its own dedicated inbox. For anything else, use the general contact at the bottom.
Per-app support
ClubDraw
clubdraw@lmhgroupltd.com
For members, club admins, and sales reps.
ClubHouse
clubhouse@lmhgroupltd.com
For fans following clubs, club officials claiming a profile, and data corrections.
HomeGrant
homegrant@lmhgroupltd.com
For report purchases, eligibility questions, and affiliate partner queries.
Divot
support@divotgolf.uk
For marketplace, SwingAI, Caddie, Courses, Social, and Leagues.
Pippin
pippin@lmhgroupltd.com
For buyer/seller queries, Pippin Verified, and Trust Stack questions.
SiteSnag, PADL, TradeMatch, Beacon
These apps aren't live yet. For early-access enquiries, email hello@lmhgroupltd.com.
General contact
Hello & business enquiries
hello@lmhgroupltd.com
Privacy & data requests
privacy@lmhgroupltd.com
Legal
legal@lmhgroupltd.com
Post
Registered office address available on request — please email us first.
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Responsible Play
Applies to ClubDraw and any other gambling-related products
Playing a club lottery should be fun and support your club — not something that causes you harm. If it ever stops being fun, free help is always available.
Our commitments
- Age checks — every player confirms they're 18 or over before playing. Suspicious accounts are reviewed and removed.
- Spending tools — set daily, weekly, and monthly deposit limits in your account settings.
- Time out — take a break for 24 hours, 7 days, or 30 days at any time.
- Self-exclusion — exclude yourself from all ClubDraw lotteries for 6 months, 1 year, 2 years, or 5 years.
- Reality checks — opt in to session reminders every 15, 30, or 60 minutes.
If you're worried
These warning signs suggest gambling might be becoming a problem:
- Spending more than you can afford.
- Chasing losses.
- Hiding your play from people close to you.
- Feeling anxious, low, or irritable when you're not playing.
- Missing work, bills, or family time because of gambling.
Free, confidential support
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Join us
Affiliates · Sales reps · Partnerships · Investors
We're a small, founder-led team in Wales building a portfolio of mobile and web apps. Every venture grows faster with the right people alongside us — on the road, on the ground, and behind the scenes.
Ways to work with us
Sales reps
On-the-ground ambassadors
Self-employed reps earning uncapped commission by onboarding clubs, installers, businesses, and venues onto our apps.
- Live lead portal with real-time conversion tracking
- Commission paid monthly via your own limited company or as a self-employed contractor
- Full training, branded materials, and founder-level support
- Protected territory where agreed
Good for ex-estate-agents, field sales, BD, community-connected go-getters
Affiliates
Partners who pass leads
Installers, brokers, agents, and platforms that can refer users into our apps and earn on every qualified lead or sale.
- Per-lead or revenue-share models depending on app
- Transparent tracking dashboard and monthly reporting
- Co-marketing support where it makes sense for both sides
- Fast onboarding — no six-month legal processes
Good for energy installers, mortgage brokers, estate agents, trade suppliers, content sites
Direct partnerships
Strategic integrations
Deeper commercial relationships where our product complements yours — data sharing, white label, co-branded features, or joint go-to-market.
- White-label versions of our apps (SiteSnag for conveyancers, ClubDraw for national governing bodies, etc.)
- Data or API partnerships with established platforms
- Joint launches into new territories or verticals
- Commercially flexible — we move fast
Good for established brands, regional networks, trade bodies, national chains
Clubs · Trades · Venues
Onboard your organisation
Run your club lottery, list your trade, claim your venue, or become a verified partner on the apps you already care about.
- ClubDraw — sports clubs looking to run a compliant weekly lottery
- HomeGrant — energy installers and grant administrators
- Divot — golf clubs, pros, and coaches joining the ecosystem
- TradeMatch — sole traders and firms posting their skills
Good for grassroots clubs, local trades, independent venues, regional operators
Freelancers
Specialists on call
We occasionally bring in freelance talent for short, well-scoped pieces of work — design, legal, accounting, compliance, and niche engineering.
- Project-based briefs with clear deliverables
- Paid on time, every time — via Starling business banking
- Prefer UK-based with real domain experience
- Long-term relationships when the fit's right
Good for UK-based designers, lawyers, accountants, and specialist engineers
Investors
Angels and strategic capital
We're self-funded today. If you know our sectors well and want to back a portfolio operator at ground level, we'll always take the call.
- Proptech, sportstech, legaltech, home services, and marketplaces
- UK-first with international optionality
- Small cheques welcome alongside operator introductions
- Transparent reporting, sensible valuations, no drama
Good for angels, operator-investors, family offices with sector expertise
Get in touch
Tell us what you're thinking.
One email, straight to the founder. Brief us in a few sentences — your background, which opportunity fits, and where you're based. We reply within two working days.
partnerships@lmhgroupltd.com →
How we work with partners
Every relationship starts with a short conversation — no NDAs, no lengthy forms. If the fit's right, we move to a simple written agreement (usually 2–3 pages) covering scope, commercials, and termination. No surprise clauses, no 12-month exclusivities unless you want one.
Payments run through Starling Business. Reps and affiliates are paid monthly in arrears. Partnership revenue share is typically settled quarterly with a reconciliation statement.
We're not a faceless platform — you'll deal directly with the founder until we're big enough to justify someone else. That's a feature, not a bug.
Who we are
LMH Group Ventures Ltd is a UK holding company based in Wales, building a portfolio of mobile and web applications across sport, property, construction, finance, and marketplace categories. Active apps include ClubDraw, HomeGrant, and Divot, with more in development.
Prefer to call? Email first and we'll set up a time that works — we keep diary time for genuine conversations.
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LMH Build Lab · Applications now open
You bring the idea.
We build the company.
The Build Lab is our in-house programme for people with a genuine app idea and no way to build it. We design, develop, and launch the app — and incorporate the company behind it — at no cash cost to you, in exchange for an equity share.
Ltd Co.
Registered and operational
01 / The process
From sketch to store in ninety days.
Step 01
Pitch
You send us your idea in 200 words. We reply within 5 working days — yes, no, or needs more detail.
Day 0
Step 02
Qualify
A short call to pressure-test the idea, your domain expertise, and the commercial shape. We agree terms and sign.
Days 1–14
Step 03
Design & build
We design the product, develop the MVP, and build the brand. You stay close — reviewing, testing, and steering.
Days 15–75
Step 04
Launch
We incorporate the company under LMH Group Ventures, submit to the stores, and go live. Day 90, your app is real.
Days 76–90
02 / Division of labour
What each side brings.
You bring
Idea, expertise, hustle
- The idea — specific, real, and yours
- Domain expertise — you know the problem inside out
- Time — regular calls, quick feedback, testing
- Early users or a route to them where possible
- Commitment to stay involved post-launch as a co-founder
We bring
Everything else
- Full product design and brand identity
- Native mobile and web development (iOS, Android, web)
- Ltd company registration and banking setup
- App Store and Google Play submissions
- Payment processing, hosting, and operational infrastructure
- Privacy, terms, and commercial templates
- Post-launch support and ongoing platform maintenance
The 90-day guarantee
If we don't launch in 90 days, you walk away free.
We agree a clear launch definition up front — submitted to the App Store, company registered, branding live. If we miss, the agreement ends. You owe us nothing, and you're free to take the idea elsewhere.
The clock pauses only for things you control — App Store review delays, waiting on your feedback, or scope changes you request. Otherwise the 90 days are on us.
We've never missed. We don't plan to. But you deserve the protection in writing.
03 / The commercials
Equity, not invoices.
You don't pay us in cash. We share equity in the new company instead, which means our interests stay aligned long after launch.
The exact split is negotiated per project and depends on the complexity of the build, your ongoing involvement, and the commercial shape of the opportunity. We're not looking to own the whole thing — we're looking for fair partners.
Every Build Lab company is set up as a subsidiary of LMH Group Ventures Ltd, giving you the operational backing of a group with live apps, live customers, and live revenue — but with your idea and your name at the heart of it.
Vesting, buyout options, exit rights, and founder protections are all covered in the agreement. No shock clauses, no 100-page contracts — just a plain-English deal both sides can sign with confidence.
04 / What we build
Clear on the scope.
✓ We build
- Native iOS and Android apps (Expo / React Native)
- Web apps and progressive web apps
- Marketplaces, directories, finders, trackers
- Community and social utility apps
- UK and Ireland-focused products
- Products with a clear revenue model
- Ideas where you bring genuine domain expertise
✗ We don't build
- Crypto, DeFi, or token-gated products
- Regulated financial or investment products
- Gambling products we're not already approved for
- Hardware or IoT — software only
- Clones of existing well-funded competitors
- Ideas that need our capital — you bring the idea, we bring the build
- Anything we consider high-risk, unsafe, or off-brand
Ready? Pitch us.
Keep it short. If the idea's good, we'll know in a paragraph. Send your pitch to the inbox below, using the template as a starting point — it helps us reply faster.
Your name· Who you are and where you're based
The idea· In three sentences, what does it do and who is it for?
Why you· What's your domain expertise in this space?
Why now· Why does this need to exist, and why hasn't it been built already?
Your involvement· How much time can you give after launch? Part-time, full-time, nights and weekends?
buildlab@lmhgroupltd.com →
Frequently asked
I have an idea but I'm worried you'll steal it.
Fair concern. Before you send details we're happy to sign a short NDA — ask in your first email. That said, we're a portfolio business with nine apps already in development; we're not short of ideas. We're short of the right people to partner with.
Do I need technical knowledge?
No. You bring the idea and the domain expertise. We bring the technology. A willingness to learn the basics (so you can give useful product feedback) is helpful but not required.
What happens after launch?
The company keeps running. You're a co-founder with ongoing equity. We continue to operate the platform infrastructure, handle support tooling, and provide commercial and technical input. You focus on growing your product and your users.
Can I buy out LMH Group Ventures later?
Yes — a buyout mechanism is written into every Build Lab agreement, with a fair valuation formula agreed up front. If the business scales and you want to take it fully in-house, there's a clear path to doing so.
Can I work on this part-time around my day job?
Yes — in fact, many of the best Build Lab candidates will. Our founder does exactly the same, running the group alongside a day job in construction. As long as you can commit meaningful time regularly, that's workable.
What if you say no?
We'll tell you honestly why, and where we can, point you at other ways to get it built. No is not a final verdict — ideas that weren't right for us this year may well be right for us next year.